SHIPPING INFORMATION
All prints and finished artworks are custom made to order. All prints are printed locally in Cape Town, South Africa by Orms Print Room.
The following timeframes can be expected but not guaranteed for the following orders:
SOUTH AFRICA
Prints ready to be dispatched for delivery within 1-2 weeks.
Diasec® finished artworks ready to be dispatched within 3-4 weeks.
Free delivery anywhere in South Africa for all orders.
Orms Print Room acts as third party shipping fulfilment making use of Aramax for all local deliveries.
INTERNATIONAL
All international orders outside of South Africa are to be placed manually using the International Order Form.
All pricing for deliveries outside of South Africa vary significantly and are currently calculated by a third party shipping fulfilment company. Exact pricing to be confirmed prior to order confirmation.
Orms Print Room acts as a third party shipping fulfilment company making use of Aramex.
Please see Delivery Policy below as outlined in Terms & Conditions.
IN-STORE COLLECTION
Prints ready within 1-2 weeks.
Diasec® finished artworks within 3-4 weeks.
All prints and finished Diasec® finished artworks can be collected in-store at Orms Print Room. Please arrange beforehand via the contact form or by emailing prints@kylekingsley.com.
Address: 66 Roeland St, Gardens, Cape Town, 8001
DELIVERY POLICY
*Excerpt taken from Terms & Conditions
18.1 The User undertakes to provide the correct delivery address when ordering from the Photographer, as the risk passes to the User once the Product has been shipped and all Products will be delivered to the delivery address supplied by the User at the time of placing an order. In the event that a Product has been ‘undeliverable’ and returned, the Photographer will attempt to contact the User and negotiate arrangements for re-shipment.
18.2 Production and delivery of Products will be executed within 30 (thirty) days after placement of the order and payment of the order has been received; however, delivery may be affected within 7 (seven) to 10 (ten) business days after payment has been received. However, please note: -
18.2.1 The shorter time for delivery is only an estimate and not a condition for this agreement;
18.2.2 Delays in the delivery time will not constitute valid grounds to cancel an order or claim damages;
18.2.3 Any order is only subject to cancellation or variation by reason of force majeure, which is understood to be an act of God or man that is of such a nature that it is unforeseen and unforeseeable; and out of the reasonable control of one or both of the parties to this agreement, and which makes it objectively impossible for one or both of the parties to perform their obligations under this agreement.
18.3 All products will be covered by insurance for shipping purposes. In the event that the Product is damaged upon receipt, the User is required to notify the Photographer within 24 (twenty four) hours of delivery with photos of the damaged packaging in order to qualify for a replacement.
18.4 Shipping terms and costs are dependant and based on: -
18.4.1 General Non Hazardous Commercial goods;
18.4.2 Solely based on the details provided, which is subject to the shipment details at the time of the shipment;
18.4.3 Excluding any ‘out of the ordinary’ charges (i.e. loading, offloading, rigging, storage, etc.);
18.4.4 The most economic routing, which is subject to space and availability;
18.4.5 Customs Duties & VAT, which is subject to Customs Rulings and will be billed at cost at the time of shipment for international shipping;
18.4.6 Rate of Exchange at the time of the international shipment;
18.5 Delivery rates provided are valid for a calendar month and can be revised at the time of the shipment.